Agenda

Gary Heilig Jr. & Merlin Heintz will start with opening remarks, introductions and go over the itinerary for the two day event.  We will provide a short presentation covering industry information & Cyber Insurance.  Coffee, tea and water will be provided.

Settle in for an exciting and enlightening presentation from the VP of Business Development at RCIS, Mr. Chris Boltri.  He will be covering some very important topics that can help you overcome the “It’s not you.  It’s Me”  There are times when salespeople simply don’t connect with certain people regardless of how hard they try.  There’s a reason for that.  This training module is a must for anyone in a selling role.  Through a simple but highly accurate inventory of questions, the salesperson determines his or her buying styles and learns about four very distinct customer buying styles.  From there, the module focuses on the ways the salespeople can adjust his or her selling styles to connect with customers and clients more seamlessly and effectively, even when they are quite different than themselves.

Italian Buffet lunch will be served in the meeting room.  We will have assorted fruits, Tuscan Chop salad, antipasto, four-cheese lasagna, seared chicken breast, sautéed zucchini, garlic-herb breadsticks and a dessert display.

Join us for an exciting round of virtual golf at the onsite TopGolf Suite.

Shuttle bus will take shoppers to the Riverpark mall in downtown Spokane.

Northern Quest Resort Shuttle to Downtown shopping mall (optional) On-Demand, simply call 509-481-6810

Round two with Mr. Chris Boltri the VP of Business Development at RCIS.  In this presentation Mr. Boltri will be covering effective questioning that uncovers a prospect or client’s needs is the foundation of any respectable selling system.  This module explores the differences between open-ended, closed-ended, funneling and probing questions and trains participants on which types of questions to use to get the desired information and outcome.  The interactive and engaging content will be customized to your organization’s client and prospecting interactions inviting participants to role play “real-life” scenarios.

Coffee, tea and water will be provided

Resort Buffet lunch will be served in the meeting room.  We will have assorted fruits, Sunburst & Caprese salads, Chicken Breast, Tri-Tip, Mashed Yukon Gold potatoes, seasonal vegetables, rolls and a dessert display.

We say farewell, and hope everyone takes something useful from our seminar to make their business better!